Legal notice
Legal Notice
Last updated: August 7, 2025
This Legal Notice provides information about the operation and use of the Atolea store.
By accessing or using the website, you agree to comply with this Legal Notice and our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
Nothing in this Legal Notice excludes or restricts mandatory consumer rights available under applicable law.
1. Business Information
Trading name: Atolea
Email: contact@useatolea.store
Business correspondence address:
333 SE 2nd Avenue, Suite 3900
Miami, FL 33131
United States
Support requests are accepted 24 hours a day, 7 days a week.
The address above is provided for business correspondence and must not be used for product returns unless our customer support team has specifically provided return instructions.
2. Website Operator
This website operates under the commercial name Atolea and uses Shopify’s ecommerce platform to provide website hosting, checkout functionality, order management, payment integrations, security, and related services.
Questions regarding the website, products, or orders should be sent to:
3. Intellectual Property
Unless otherwise stated, the content available on this website, including logos, branding, text, graphics, product descriptions, photographs, videos, icons, banners, layouts, and original materials, is owned by Atolea or used under license.
Without prior written permission, you may not:
- Copy, reproduce, republish, or distribute website content
- Use our product photographs or descriptions on another website or store
- Use our logos, trademarks, branding, or advertising materials
- Scrape or extract website information for unauthorized commercial purposes
- Suggest an affiliation, partnership, sponsorship, or authorization that does not exist
4. Product Information
We make reasonable efforts to ensure that product descriptions, materials, measurements, prices, availability, photographs, delivery estimates, promotions, and warranty information are accurate and current.
Minor differences may occur between photographs and physical products because of lighting, screen settings, photography, manufacturing tolerances, or natural variations between individual pieces.
If a material pricing, product, or technical error affects an order, we may contact the customer to confirm corrected information or cancel the affected item and issue a refund.
Nothing in this section limits rights relating to damaged, defective, unsafe, incorrect, or misdescribed products.
5. Prices and Promotions
Prices, taxes, shipping charges, discounts, and promotional conditions applicable to an order will be displayed before payment is submitted.
Prices and promotions may change before an order is placed. Changes will not normally affect an order already accepted, except where an obvious pricing, publishing, or technical error has occurred.
Discounts, promotional deadlines, stock availability, customer statistics, product reviews, guarantees, and product performance statements must reflect the conditions genuinely offered by the store.
6. Jewelry Materials, Use, and Care
Materials, finishes, plating, coatings, stones, measurements, and care requirements may vary between products.
Jewelry may be affected by scratches, impact, friction, improper storage, cosmetics, perfumes, harsh chemicals, chlorine, salt water, prolonged moisture exposure, unauthorized repairs, or normal wear.
Commercial warranties apply only as specifically described on the applicable product or warranty page.
7. Third-Party Services and Links
The website may use or contain links to third-party services, including Shopify, payment providers, shipping carriers, tracking services, review platforms, social media platforms, analytics providers, and advertising services.
Independent third-party websites and services may be governed by their own terms and privacy policies.
8. Website Availability and Security
We make reasonable efforts to keep the website available, functional, accurate, and secure. However, access may occasionally be interrupted because of maintenance, technical failures, updates, provider outages, security incidents, or circumstances outside our reasonable control.
Users must not use the website for fraudulent or unlawful purposes, introduce malware, interfere with security systems, or attempt to access restricted information.
9. Customer Responsibilities
Customers are responsible for providing accurate and complete information when placing an order, including their name, email address, telephone number, billing information, shipping address, and product selections.
Customers should contact us as soon as possible after identifying an error. We will make reasonable efforts to correct the information but cannot guarantee that an order can be changed after processing or shipment has started.
10. No Professional Advice
Product information and other content published on this website are provided for general commercial and informational purposes.
Nothing on this website should be treated as legal, financial, medical, dermatological, or other professional advice.
11. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability where doing so is prohibited by applicable law, including liability relating to fraud, defective or unsafe products, products that are not as described, or violations of mandatory consumer rights.
To the maximum extent permitted by applicable law, Atolea will not be responsible for indirect or unforeseeable losses that are not a natural consequence of its breach.
12. Consumer Rights
Nothing in this Legal Notice excludes, restricts, or replaces mandatory rights relating to:
- Product quality and conformity
- Damaged, defective, unsafe, or incorrect products
- Products that are not as described
- Delivery or non-delivery
- Statutory cancellation or withdrawal
- Returns, repairs, replacements, price reductions, or refunds
- Privacy and data protection
If a provision of this Legal Notice conflicts with mandatory consumer protection law, the mandatory legal requirement will apply.
13. Applicable Law and Disputes
This Legal Notice and the use of the website are subject to applicable laws and regulations.
Consumers retain mandatory protections available under the laws of their country or region of residence.
Customers are encouraged to contact us first so that we can attempt to resolve complaints directly.
14. Changes to This Legal Notice
We may update this Legal Notice to reflect changes to the website, services, products, business practices, or legal obligations.
The updated version will be published with a revised “Last updated” date.
15. Contact Information
Atolea Customer Support
Email: contact@useatolea.store
Support requests accepted 24 hours a day, 7 days a week
333 SE 2nd Avenue, Suite 3900
Miami, FL 33131
United States
